Refund Policy

At Itsloutionsltd, customer satisfaction is our top priority. We want you to shop with confidence, knowing that if something isn’t right, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

  • Some items such as software, downloadable products, or clearance items may not be eligible for return.

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed and the amount will be returned to your original payment method within 7–10 business days.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at: axarzia8@yahoo.com

Shipping Costs

  • Customers are responsible for paying their own shipping costs for returning items.

  • Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, feel free to reach out:

📧 Email: axarzia8@yahoo.com
📞 Phone: +92 334 7486897
📍 Address: House 883, Street 6, Block 5, Chichawatni