Refund Policy
At Itsloutionsltd, customer satisfaction is our top priority. We want you to shop with confidence, knowing that if something isn’t right, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
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Some items such as software, downloadable products, or clearance items may not be eligible for return.
Refunds
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Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
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If approved, your refund will be processed and the amount will be returned to your original payment method within 7–10 business days.
Exchanges
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We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at: axarzia8@yahoo.com
Shipping Costs
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Customers are responsible for paying their own shipping costs for returning items.
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Shipping costs are non-refundable.
Contact Us
If you have any questions about our Refund Policy, feel free to reach out:
📧 Email: axarzia8@yahoo.com
📞 Phone: +92 334 7486897
📍 Address: House 883, Street 6, Block 5, Chichawatni